Make your voice heard
We have an ambitious plan to ensure that Service Users shape our services of the future.
We are particularly keen on hearing from children, young people and parents/carers who are accessing early help or children’s social care services.
We want to know if services have listened to you in putting together and delivering your plan and whether the support provided has been effective for you.
The Surveys will be launched toward the end of February, and you will be able to access them here.
Young people can provide feedback through the MOMO app too
Alongside this feedback process:
- Managers will be contacting service users by telephone
- Our Voice of the Child team will be running focus groups with children and with parents/carers. Please do press here if you want to be involved or now more
- We will be drawing information from formal compliments / complaints and case audits.
Please do contact us here if you want to know more.